Refund & Cancellations Policy

Fully Ignite The Wisdom Within Group Experience: 

Your purchase of Fully Ignite The Wisdom Within Group Experience indicates your full commitment to participate in the experience and follow through to its completion. However, we also understand that unexpected events can happen. In addition to the general guidelines outlined below, refunds and cancellations will be considered on an individual basis, at the discretion of LauraHartHome. We ask the Client to be fully committed to show up for themselves, and we commit to offering grace when needed. 

In general these guidelines apply for coaching refunds and cancellations: 

  • The Client may cancel an order within 24 hours of purchasing and request a refund. The refund will be issued, minus a 5% transaction fee. To cancel an order, send your request laura@lauraharthome.com.
  • Once LauraHartHome has scheduled the 1to1 sessions with the Client, they are considered set appointments. However, if necessary, the Client may request to reschedule a session, if they give at least 24 hours advance notice. 
  • Any missed sessions or cancelled sessions with less than 24 hours advance notice will be forfeited. 
  • If unexpected circumstances prevent the Client from completing all of their scheduled sessions agreed by LauraHartHome, then the Client may request a refund for the amount pertaining to the remaining sessions. If approved, the refund will be issued, minus a 5% transaction fee.
  • If the Client cancels after beginning sessions and/or receiving services with LauraHartHome, they may only request a refund for the amount pertaining to remaining sessions or hours not yet logged. The Client will not have the right to cancel or request a refund after the services have been fully performed (after all sessions or services have been completed). 

We reserve the right to modify or terminate services and the Client-business relationship at any time for reasons such as, but not limited to, dangerous or criminal behaviour on the part of the Client, inappropriate or offensive behaviour from the Client, or irresponsible or disrespectful behaviour from the Client. LauraHartHome will notify the Client with the reason for termination or modification and notice that it is effective immediately on the day that we contact the Client about modification or termination. In such situations, at the discretion of LauraHartHome, a refund may or may not be issued for any remaining sessions or services that were paid for but not completed.

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